Getting started with CDHCI

• Contact your AHS case manager or nurse care manager.
  Get in touch with your nurse care manager or contact the AHS Community Home Care Intake line to know your eligibility and/or be able to self-refer into the program. They’ll arrange for a case manager to visit your home to discuss your requirements and create service care plans for you that let you know the number of care hours per month you can receive.
• Sign the paperwork!
  Sign the forms given to you by your case manager, containing the Letter of Agreement that outlines the conditions and obligations of the CDHCI Program, as well as the Consent to Disclose Information form.
• Pick a Care Provider Agency.
  Alberta Blue Cross will supply a list of Care Provider Agencies for you to choose from. Verify if the agency is a good fit for your needs and fulfills the requirements.
• Start a Care Plan!
  Create a schedule for your services and a personalized care plan with the assistance of the Care Provider Agency you’ve chosen. You must also prepare a backup strategy in case the Care Provider Agency is unable to function.
• Pay for services not covered by CDHCI.
  You are responsible for covering any costs (i.e., overtime pay, equipment-related expenditures, etc.) incurred by the Care Provider Agency that are not reimbursed by the CDHCI Program.
• Maintain contact with AHS and Alberta Blue Cross!
  Any changes to your health or the status of your care provider must be communicated to your AHS case manager, as well as informing Alberta Blue Cross and AHS of any contact information or address changes.